This course is an introduction to the concepts, principles, problems, and practices of operations management. Emphasis is on managerial processes for effective operations in both goods-producing and service-rendering organization. Topics include operations strategy, process design, capacity planning, facilities location and design, forecasting, production scheduling, inventory control, quality assurance, and project management. The topics are integrated using a systems model of the operations of an organization.
The learning outcomes of this course that the students will acquire with the successful completion of the course are as follows:
· Understand the main principle of operations management with emphasis on planning, execution and control issues
· Choose the right tools and techniques in order to design and manage the operations of a company or an organization (e.g. facility location, logistics, etc)
· Choose and assess various information systems that can be used in order to optimize the operations management of a company or an organization
· Make decisions (strategic, tactical, operational) in terms of company/organization operation
|
Evaluation type |
Percentatge (%) |
|
Final exams |
50% |
|
Mid-term exams |
20% |
|
Team project |
30% |
|
Total |
100% |
- Suggested bibliography:
·
Lecture notes
·
Slack, N., Chambers, S. and Johnston, R. (2010) “Operations Management”, 5th English version, Kleidarithmos Publications.
·
Dan Reid., R., Sanders, N.R. (2016) “Operations Management”, Kritiki Publications
- Related academic journals:
·
Jacobs, R. and Chase, R., (2016) “Operations and Supply Chain Management: The Core”, 4th ed., McGraw-Hill.
·
Ioannou, G. (2005), “Production and Service Management”, Stamoulis Publications
Kakouris, A. (2013), “ Operations Management”, Propobos Publications